
Company Defends Changes, Says Rocking Chairs and Comfort Food Aren’t Going Anywhere
Cracker Barrel has responded to mounting customer criticism over its recent rebranding efforts, assuring guests that while appearances may be changing, its core values remain firm. In a letter posted Monday on social media, the Lebanon, Tennessee–based chain emphasized that intangible pillars like family, hard work, and scratch-cooked comfort food are not going anywhere. The…